Travel, without compromise.

“Excellent experience with this suitcase manufacturer. I needed to replace the wheels on a suitcase bought in 2018: from a few photos, customer service identified the model and, at a very reasonable cost, shipped me the wheels. I fitted them (quite easily) and my suitcase is like new. Not many manufacturers would have done the same. Well done Airtex, an honest maker that listens to its customers. I recommend them.”

“After some rough handling, a porter damaged the handle of my Airtex suitcase. Within an hour, Florent told me exactly what to do and the handle was ordered right away for just €20 including shipping. "Exceptional service" is the only way to put it. Thank you again.”

“My suitcase was damaged and the retailer thought the warranty could not apply to the part concerned. After speaking directly with Airtex, they agreed to cover the repair. Thanks for working it out — that is how you recognize a great brand!”

“I contacted customer service through the Airtex website to ask for a replacement wheel for my suitcase. They were very responsive! Just two days after payment, I received the wheel!”

“Suitcase wheels, "adaptable" indeed, do not adjust properly, and the screw system — without seeing the holes, working blind — is really not easy to fit. Should be rethought with screws already in the wheels.”

“Excellent experience with this suitcase manufacturer. I needed to replace the wheels on a suitcase bought in 2018: from a few photos, customer service identified the model and, at a very reasonable cost, shipped me the wheels. I fitted them (quite easily) and my suitcase is like new. Not many manufacturers would have done the same. Well done Airtex, an honest maker that listens to its customers. I recommend them.”

“After some rough handling, a porter damaged the handle of my Airtex suitcase. Within an hour, Florent told me exactly what to do and the handle was ordered right away for just €20 including shipping. "Exceptional service" is the only way to put it. Thank you again.”

“My suitcase was damaged and the retailer thought the warranty could not apply to the part concerned. After speaking directly with Airtex, they agreed to cover the repair. Thanks for working it out — that is how you recognize a great brand!”

“I contacted customer service through the Airtex website to ask for a replacement wheel for my suitcase. They were very responsive! Just two days after payment, I received the wheel!”

“Suitcase wheels, "adaptable" indeed, do not adjust properly, and the screw system — without seeing the holes, working blind — is really not easy to fit. Should be rethought with screws already in the wheels.”